Privacy Policy
Effective date: January 11, 2026
At North City Congress (“NCC,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, engage with our programs, donate, or communicate with us.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide directly
- Contact details such as your name, email address, phone number, and mailing address
- Information submitted through contact forms, event registrations, volunteer sign-ups, or service inquiries
- Donation-related information (such as donation amounts and preferences; payment details are typically processed by third-party providers)
- Career-related information such as your resume, cover letter, and employment history when you apply for a job
Information collected automatically
When you visit our website, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, links clicked, and time spent on the site
- General location information (based on IP address)
Information from third parties
We may receive limited information from donation platforms, email marketing tools, or other service providers that help us manage communication and support.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, requests, and messages
- Provide information about our programs, services, events, and volunteer opportunities
- Process and acknowledge donations, and send donation receipts where applicable
- Manage newsletters and other communications you choose to receive
- Review and process employment and volunteer applications
- Improve our website, services, outreach, and user experience
- Maintain security and protect against fraud or misuse
3. When We Share Your Information
We do not sell your personal information. We may share information in the following limited situations:
- With trusted service providers who help us operate the website, process donations, send emails, or provide technical support (they are only allowed to use your information to perform services for us)
- When required by law, regulation, or legal process, or to protect the rights, safety, and security of NCC, our staff, participants, or the public
- With your consent or at your direction (for example, if you ask us to connect you with a partner organization)
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences and improve your browsing experience
- Understand how visitors use our site so we can improve content and navigation
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly if cookies are disabled.
5. Third-Party Links and Services
Our website may contain links to third-party websites, donation platforms, or social media pages. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
6. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. While we work to protect your information, no system can be guaranteed to be 100% secure. We encourage you to take care when sharing information online.
7. Your Choices and Rights
You may:
- Opt out of receiving promotional or newsletter emails by using the “unsubscribe” link in our messages or by contacting us directly
- Request to update or correct your contact information
- Request that we limit certain uses of your information, where applicable
Depending on your location, you may have additional rights under local privacy laws. If you have questions about your rights, please contact us using the details below.
8. Children’s Privacy
Our services primarily support adults, families, and youth through programs managed by staff and caregivers. Our website is not intended for children to use independently. We do not knowingly collect personal information directly from children under 13 without appropriate consent. If you believe we have collected such information, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Effective date” at the top of this page. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
North City Congress
Phone: (215) 978-1300
Fax: (215) 978-1398
Email: info@north-city.org
We’re committed to handling your information with care, transparency, and respect.